Before the vessel arrives
The agent sends the requisition. We answer with what we can supply and the schedule we can keep. Nothing is final until the other side has read the exact words and confirmed them.
The stores that reach the ship are the stores you are invoiced for.
Colón Chandlers supplies vessels calling at the Atlantic end of the Canal. The order, the delivery and the invoice are kept as one set of papers that the agent and the vessel can both check.
| Paper | Stands at |
|---|---|
| Requisition | Confirmed by the agent |
| Delivery schedule | Shared, second version, awaiting the agent |
| Invoice | Held until the delivery is confirmed |
Sample data. The portal shows the same three papers.
How an order goes
Alongside
The delivery schedule says when the stores leave the warehouse, reach the quay and come aboard. If the plan moves by an hour there is a new version and a new confirmation, not a message someone may have missed.
After sailing
The invoice is released only once the delivery has been confirmed. An agent is never asked to pay for a delivery that nobody signed off.
One set of papers
Every document carries a fingerprint of its exact wording. Paste in the copy you were sent and the portal tells you whether it is the version on file, an older one, or text that changed on the way.
Each profile sees only the documents meant for it, and every attempt to open something else is written to the record, whether it worked or not.
Open the sample portal Sample data. There is no password to enter.
Ask for stores for a call
Tell us the vessel type and the date she is expected. This form belongs to the reference build, so what you type stays in your browser and nothing is sent.